Support

Ideally, you'd be smart, and just figure out your problems without bothering me.  But, sadly, I realize that some people are real dummies, and need some handholding once in a while.  (I'm kidding, I'm kidding!)

First of all, instructions for the Dual Chain Planetary clock can be downloaded here.  Most of the instruction steps for that clock are applicable to the others as well.   I have confidence in you as a person, in that you can make sense of it.

For any and all questions or issues regarding your purchase, please send an email to support@needlesslycomplex.com and I'd be happy to help out.  This includes everything from broken/missing parts (yes, I know, you're just clumsy and drop things, or the cat was bad, as cats are) or general issues.